• Careers Site Advertising End Date
    12 Apr 2026
  • All Locations
    Sefton
  • All Departments
    Support Roles
  • Vacancy Type
    Permanent
  • Community Prevention
  • About The Role

  • Prevention Evaluation Volunteer

    Part Time, Volunteer position

    Working 28 hours per month (flexible)

    Expenses will be paid in line with the organisation’s policy.

    Main Responsibility:

    To support the Home Safety Team in evaluating the impact and effectiveness of their HFSC and S&W activities, by making outbound phone calls to members of the public following their Home Fire Safety Checks (HFSC’s)/Safe & Well (S&W) visit, asking a number of pre-set questions and recording the responses on our internal database, CFRMIS.

    Key responsibilities of the role include:

    • To make outbound phone calls and complete survey questions to set targets.
    • To accurately upload and maintain survey responses on CFRMIS.
    • To follow templated scripts when asking survey questions.
    • To signpost any questions or concerns disclosed by members of the public to the call centre line manager
    • Complete any relevant administration tasks

    Closing date: Midnight, Sunday the 12th of April

    **Please note should we receive a sufficient number of applications, we reserve the right to close the advert early**

    Interview: TBC

  • About Us

  • Merseyside Fire and Rescue Service (MFRS) is at the forefront of public safety and emergency response, serving the vibrant communities of Merseyside with dedication and professionalism. Our mission is to protect, prevent, and respond—ensuring the safety and well-being of the public, both in times of crisis and through proactive community engagement.

    With a proud history and a strong sense of purpose, we operate across a diverse region that includes bustling urban centers, industrial hubs, and serene rural areas. Our highly skilled and committed teams work tirelessly to provide fire and rescue services, enforce fire safety regulations, and deliver critical prevention and education programs.
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    PENSION CONSIDERATIONS

    Annual Allowance
    Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from the Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Annual Allowance Information -  Annual Allowance)

    Lifetime Allowance
    Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Lifetime Allowance can be obtained from our Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Lifetime Allowance Information - Lifetime Allowance)
    Merseyside Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
    Safeguarding
    Merseyside Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

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