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  • About The Role

  • Salary: Grade 7 (£32,578 - £34,811) per annum

    Hours: Full time, 35 hours per week 

    Contract: Permanent 

    Location: Service Headquarters

    Are you a tech-savvy problem solver with a passion for providing exceptional IT support? We are seeking a skilled and enthusiastic Systems Support Officer to join our team and play a crucial role in ensuring our systems run smoothly and efficiently.

    The successful candidate will provide systems support for a number of key corporate management information systems SharePoint Online, Power Platform, Geographical Information System, and other Fire Service applications.

    For more information, please look at the Job Description and Person Specification document.
     
    What can we offer you?

    ·       23 days’ holiday, (rising to 28 days after 5 years’ service) plus Bank holidays and 2 additional Extra Statutory days added to the holiday entitlement

    ·       Access to free on-site gym

    ·       Free, secure parking

    ·       On-site canteen

    ·       Contributory pension by both the employee and by MFRS

    ·       Excellent Occupational Health services and Employee Assistance Programme

    Further information about the role and the qualifications, experience and skills required for the role are detailed in the accompanying job profile and person specification.

    Closing date: Sunday 4th October 2026 

    **Please note should we receive a sufficient number of applications, we reserve the right to close the advert early**

  • About Us

  • Merseyside Fire and Rescue Service (MFRS) is at the forefront of public safety and emergency response, serving the vibrant communities of Merseyside with dedication and professionalism. Our mission is to protect, prevent, and respond—ensuring the safety and well-being of the public, both in times of crisis and through proactive community engagement.

    With a proud history and a strong sense of purpose, we operate across a diverse region that includes bustling urban centers, industrial hubs, and serene rural areas. Our highly skilled and committed teams work tirelessly to provide fire and rescue services, enforce fire safety regulations, and deliver critical prevention and education programs.
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    PENSION CONSIDERATIONS

    Annual Allowance
    Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from the Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Annual Allowance Information -  Annual Allowance)

    Lifetime Allowance
    Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Lifetime Allowance can be obtained from our Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Lifetime Allowance Information - Lifetime Allowance)
    Merseyside Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
    Safeguarding
    Merseyside Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
    Please be aware
    Applicants who have a live/unspent disciplinary sanction or who are currently working under any capability (performance) related improvement note/plan will not be eligible to apply.

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